Dear Mr. Sylvester,
      
      
         
      
      
        My name is Susan Honig, MSW. I am writing
        to you regarding one of your Instructor's, the only one I know at your
        Bartending School, but I can say with confidence, and without having
        experienced any of your other staff members, Mark Pratt,( I hope I have
        his last name correct), must be your best Instructor!
        
      
      
        I decided to attend your Bartending
        School, to add another level of knowledge, to increase my income
        producing abilities. Due to our current economy, I think many people
        have to do what ever they have to in order to make ends meet! I am side
        tracking somewhat, to make a point which will hopefully impress upon you
        how important, and fortunate you are, hence I was, to have Mark as my
        Instructor. I have multiple careers, and was very successful while
        living in NYC, and the Hampton's NY. I moved to Florida as a full time
        resident, not to long ago, and discovered the work availability, and pay
        scale is vastly different than NY, and unfortunately for everyone, our
        economy in this Country is in trouble.
      
      
         
      
      
        Moving along, I am a Psychotherapist, and
        a Fitness Professional, training Luther Vandross, Reebok Videos, Leading
        the warm up for the NYC Marathon on the Power Bar Team, Televised, and
        more!
      
      
         
      
      
        Now, this is not about me, this E-mail is
        to let you know, that due to a rude awakening of being over qualified
        for much of the Florida market, I decided to add to my B.A, and my M.S.W,
        and thought it would be smart to go to your highly respected Bartending
        School!
      
      
         
      
      
        Mark Pratt, made my experience, and
        introduction back into bartending, amazing! You are very fortunate to
        have such a knowledgeable Instructor, who cares so much that everyone is
        grasping the information we need to know, but most importantly, he
        imparts this information with enthusiasm, animation, clarity, and with a
        wonderful mix of comedy! I am an Instructor too, and there are people
        who teach, and then there are Instructor's, like Mark, who inspire, and
        perform their teaching material, therefore, you learn before you are
        even studying, because Mark makes it accessible, fun, interesting and
        engaging!
      
      
         
      
      
        I am taking the time and writing this
        rather lengthy E-mail, because, I find that so many people make sure to
        speak up when they don't like something, and I think it is more
        important to give alkaloids and praise to someone, in this case, Mark
        Pratt! He made all the difference in my learning the material, and my
        desire to attend the class, and enjoy the process of learning!
      
      
        Obviously, you have a wonderful program,
        a well known School, with a top notch reputation!
      
      
         
      
      
        I owned a Fitness Studio in Westhampton
        NY, and won " The Best of The Best" in the Hampton's by Dan's
        Paper's, one of the two top magazines read by everyone in the Hampton's
        and the "Best" was based on the reader's sending in their
        votes on various business's! I mention this only because, I know what
        goes into making a business with Instructor's involves! Your School is
        of course on a much larger scale, but as I am sure you know, you are
        only as good as the people who work for you are!
      
      
        I think Mark is fabulous, and having him
        at the helm of your ship in your West Palm Beach location, makes your
        program number one, I think you should know that your Instructor, Mark,
        brings it to life!
      
      
        I knew in my Studio, I had to have the
        best, and I wanted them to know I appreciated them.
      
      
         
      
      
        In conclusion, I think Mark should get a
        raise and a promotion, if he were my employee, I would want to make sure
        he was rewarded for being such a dynamic and Professional Instructor!
        You are lucky to have him on your team!
      
      
         
      
      
        Mark, has no knowledge that I am sending
        you this long winded E-mail in praise of him. In addition, you should
        know that this comes purely from a true appreciation of what a wonderful
        experience I had, and what an amazing teacher I found him to be! Nothing
        more to it than that!
      
      
         
      
      
        I went through 4 years of undergraduate
        school, 3 years of graduate, Masters schooling, and I had my share of 
        UN-inspiring, boring Professors!
      
      
         
      
      
        I think, although I am aware that it is
        none of my business, but Mark should get both a promotion, I don't know
        how your company works, but, it should accompany a raise too!
      
      
         
      
      
        I will recommend your School, and Mark as
        the Instructor, to many people, because in times such as now, jobs are
        hard to find, Bartending is a great tool to have under your belt, and
        Mark is the only Instructor I would recommend to impart that knowledge,
        and he his charming and funny!